Product Returns Changes on souvenir-argirakis.gr are charged €5.00.

A necessary condition for any return is that the product is in the condition you received it (items must be in perfect condition and the internal labels must be intact). Also, returns are not accepted if you do not contact us by phone or email within 14 calendar days of receiving the product.

When you wish to exchange one item for another, you send the package with a recipient's fee. When we receive your parcel, we send you the new product you have chosen for a fee of €5.00. Shipping from you to us is free.

souvenir-argirakis.gr offers the possibility of returning all its products as long as they are in their original condition.

Our company is obliged to honor the guarantee given by the respective agency on branded items and to replace any defective product. In this case the product is replaced without any charge on the part of the customer. A necessary condition is the presentation of the original purchase document.

In case of a wrong order, where the customer is responsible, souvenir-argirakis.gr is not obliged to replace the product, however we advise you to contact us by phone or email.

It goes without saying that in case of wrong shipments where the company is responsible, the transport costs are borne by our company and not by the customer.

In the event that a product has been sent incorrectly by us (either due to our error or that of our supplier) and you wish to return it, this can be done within 14 calendar days of receiving the product. In this case, a necessary condition for the return to be accepted is that the product is in the condition you received it in, in its original packaging and that no attempt has been made to modify the product. In case you find that the product is not what you ordered please contact us IMMEDIATELY.