Privacy Policy

Terms of Use – Security of Transactions – Personal Data

The owner and operator of this website is under the name "souvenir-argirakis.gr", which is legally represented by . The head office of our company is located at: IOUSTINIANOU 5, VAT number 036535483 DOU of Kastoria, PAT Number: 071007010000.

For any question, query, or clarification regarding these terms and conditions of this contract, or for comments and complaints regarding our website, please contact us at the address Giagopoulou 45, Argos Orestiko, Kastoria or at the telephone number 2467306850 use of this website and the services we provide through it, users/visitors are requested to carefully read and comply with the following terms and conditions (the other "Terms") governing the use of our online store and the web pages it contains , which bind all its visitors and users. The user/visitor of the website automatically accepts these Terms if he chooses to register as a member thereof. The use of our online store and the services we offer presupposes the unreserved acceptance of these Terms by the users/visitors. If any user/visitor disagrees with these Terms, they are asked not to use this website

souvenir-argirakis.gr has the right at any time and without warning to revise, modify or abolish these Terms unilaterally, according to its free judgment, of course simultaneously updating this text for any change or addition. It also reserves the right to establish more specific terms of use, which are considered as a set with these general Terms of Use, but in the event of a conflict between them, the specific terms of use prevail. Any invalidity of any of these Terms does not invalidate the rest. The non-exercise by souvenir-argirakis.gr of its rights deriving from these Terms does not imply a waiver of these rights, nor does it result in an implicit cancellation of a Term. souvenir-argirakis.gr is not responsible for a breach of these Terms due to force majeure, such as earthquakes, fires, floods, extreme weather, strikes, etc.

Each user/visitor uses this website at their own risk, and its content can in no way be considered to provide advice or direct or indirect advice to users/visitors to take any action.

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Generally

The use of this website must be done exclusively for legal purposes and in a way that does not interfere with its use by third parties, and the visitor/user is obliged to use it in accordance with the law, good manners and these Terms and not commits actions or omissions that can cause damage or malfunction to it (website), or affect or endanger the provision of services by souvenir-argirakis.gr through it.

This website and the services offered through it are intended for adults only. Minors are prohibited from using or visiting it, as well as entering into transactions. souvenir-argirakis.gr bears absolutely no responsibility for any visit to this website and its use by minors, since it cannot check the identity of incoming users/visitors.

souvenir-argirakis.gr tries to maintain and ensure the availability of the website and its content. Regardless of these efforts, the availability of this website depends on various factors such as the technical equipment of users, the number of users trying to connect to this website or the Internet at the same time, etc. Souvenir-argirakis is also entitled. gr to maintain the website, even if this results in the interruption of its operation.

souvenir-argirakis.gr is still entitled at any time and without warning to change the nature and content of this website, as well as suspend or interrupt its operation temporarily or permanently. The operation of this website may also be interrupted or suspended or prevented for reasons beyond souvenir-argirakis.gr's control or will.

souvenir-argirakis.gr makes every effort to ensure the accuracy, completeness, validity and clarity of the information and the general content of this website. However, souvenir-argirakis.gr does not guarantee, nor is it responsible towards users/visitors, for the security and content of the website. The users/visitors of this website accept the inability of souvenir-argirakis.gr to control all of its content and the services offered through it. Furthermore, souvenir-argirakis.gr does not guarantee that the use by users/visitors of the website, information, elements or materials included in its content, do not infringe the rights of third parties.

The prices of the online store are the same as the physical store, but the discounts are different.

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2. Limitation of Liability

Users/visitors who do not trust souvenir-argirakis.gr are asked not to visit or use this website or the services offered through it. Also, users/visitors are requested to use anti-virus software, Trojan horses, time bombs, or other harmful programs and elements.

souvenir-argirakis.gr is not responsible for side effects and damages from the use of ordered products due to incorrect product selection by the user, careless or incorrect use of the products, or the fault of the manufacturer, such as manufacturing fault, incomplete information or instructions accompanying the products, quality of workmanship, safety of materials and actual defects.

Product returns

Before returning the product, souvenir-argirakis.gr must be contacted

The return must be made within a period of 14 calendar days from the day of receipt and the return conditions must be met (e.g. the product must not have been opened and must be in perfect condition. For this reason, we recommend sending it product in appropriate packaging).

Returns should be made with a courier company and not with the post office.

If the product is used or the original packaging is damaged, the return is not accepted.

Your refunds are made within 30 days of the return and receipt of the products by our company.

In case of issuing an invoice, the return must be made with a delivery note.

In the event that the return is not made within 14 calendar days from the day of receipt or some of the return conditions are not met, souvenir-argirakis.gr has the right not to accept the products back and not to proceed with their replacement .

The address to which the products will be returned is:

IUSTINIANOU 5, KASTORIA, P.O. 52100.

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In the event of a defective product or shipping error, we proceed with a replacement or a refund corresponding to the value of the products, following the Return Procedure below:

You pack and send the package with the products with our store's cooperating courier company (ELTA courier) and with a recipient's fee. Inside the shipping package, you will have placed a note informing us of the problem that has occurred with the returned product, as well as the proof of purchase.

As long as the return conditions apply, we proceed with a relative replacement or credit of the corresponding amount to your bank account, or credit if the original payment was made in this way.

In case the package arrives and it turns out that the return conditions do not apply, the product will not be accepted. It will be returned to the customer and the shipping costs will be borne by the customer.

In the physical store: call the service department to discuss and order the product to be replaced. Then, you bring the product to the store together with the proof of purchase and after a check is made to verify that the return conditions apply, the value of the product(s) is refunded to the same payment method with which you completed the order.

Changeover hours are daily

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In case of change at the customer's request:

The return must be made within a period of 14 calendar days from the day of receipt and return conditions must be met (e.g. the product must not have been opened and must be in perfect condition. For this reason we recommend sending it product in appropriate packaging, not an envelope).

Return costs are covered by the customer. Attention: the shipment can be made by a courier company and not by regular mail.

The parcel you return must be accompanied by a photocopy of the receipt and the code or codes with which you want it to be replaced.

In the case of a refund, we are sent your bank account (if the original payment was made by deposit or cash on delivery) or we credit your credit card if the original payment was made in this way.

After the relevant check has been carried out by the competent department and the return conditions are met, we proceed with its replacement or refund.

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IMPORTANT INFORMATION:

In any case, you must first contact the service department of souvenir-argirakis.gr.

Changes to products that are part of an offer package are not accepted. The entire package should be replaced.

souvenir-argirakis.gr is not responsible for shortages in the availability of products due to force majeure, weather phenomena, fire, supplier strikes, illegal behavior of third parties and in general reasons that cannot be attributed to the fault of souvenir-argirakis.gr.

souvenir-argirakis.gr is not responsible for any temporary or permanent inability to provide its services and for delays in the acceptance and execution of orders and delivery of the ordered products for reasons that cannot be attributed to its fault, such as indicative reasons of force majeure, extreme weather phenomena , natural disasters, emergency situations, strikes, fire, malfunctions of the cooperating courier companies, accidental deterioration or destruction of the products before delivery to the user and after they are given for shipment, illegal interventions of the counterparty or a third party, malfunction of the provider of Online Payment Processing (Bank) or the hosting service provider (Host Provider) or the Internet service provider (ISP) or the access service provider (Access Provider) or the user's terminal equipment, incorrect provision of information by the user and in general for any incident that prevents the smooth fulfillment of its contractual obligations.

The Company's responsibility is limited to its contractual obligations with the consumer and it will make every effort to meet them within a reasonable period of time.

souvenir-argirakis.gr is not responsible for the poor condition of the delivered products as long as this is not due to improper storage of the products by souvenir-argirakis.gr and if all the preventive measures that souvenir-argirakis.gr should have taken were taken.

This online store provides the content (eg information, names, photos, illustrations, etc.), products and services available through this website "as is", without any guarantee expressed or implied in any way. Also, souvenir-argirakis.gr does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users/visitors. Any direct, incidental, consequential, indirect or consequential damages resulting from access to this website, or its use, do not create liability for souvenir-argirakis.gr, its executives, employees or partners.

souvenir-argirakis.gr is under no circumstances liable for any legal claims (civil and/or criminal), nor for any damage (positive, special, or consequential which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.), which arises for users/visitors of this website, or for third parties, from a cause related to the operation or non-operation and/or the use of the website and/or in failure to provide services and/or information available through it and/or from any unauthorized interference by third parties in products and/or services and/or information available through it. Also, souvenir-argirakis.gr bears absolutely no responsibility for damage or damage, or contamination by electronic viruses and/or other malicious programs, on the computer or other electronic means used by a user/visitor to access this website place, nor is it responsible for damage related to impossibility of execution, error, omission, interruption, defect, operation or transmission delay or system line drop, etc.

This website, in order to facilitate and serve its users/visitors, may provide, among other things, a connection through "links" hyperlinks or advertising banners, with websites and websites of third parties, for the content, the personal data protection policy, the policy security, the completeness and quality of the services provided, or the terms of use, souvenir-argirakis.gr cannot guarantee, nor is it responsible. Connecting to these websites and websites is the sole responsibility of each user/visitor. The aforementioned third parties, providers of said websites and web pages, have full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and web pages, excluding any liability of souvenir-argirakis. gr, as indicative of responsibility for intellectual property rights or any third party right. Consequently, users/visitors are required to contact the above third-party providers directly, for anything arising from visiting or using their websites and web pages. Despite the fact that the users/visitors of this website accept that souvenir-argirakis.gr is neither obliged nor able to check the security and content of both websites and third-party services to which it provides access, however is entitled at any time to remove, modify or interrupt any third-party service or link to third-party websites and websites, if at its discretion the law or these Terms are threatened or violated.

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3. Behavior and obligations of users/visitors

Users/visitors are obliged to comply with all relevant Greek, European and International laws and regulations, including but not limited to the legislation regarding the protection of intellectual property, the protection of personal data, the protection of competition, etc. Also the users/visitors must use this website and the services offered through it in a manner consistent with good manners and these Terms.

Users/visitors agree that they will not use this website to send by e-mail or otherwise transmit, or publish, content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, blasphemous, libelous, infringing the privacy of third parties, showing empathy or expressing racial, ethnic or other discrimination, which may cause harm to minors in any way, which is not entitled to be transmitted according to law or contractual or managerial relations (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements), or that infringes intellectual or industrial property rights, or other proprietary rights of third parties, that contains software viruses or any other codes, files or programs designed to disrupt, damage, or destroy computer operating equipment, software, or hardware.

Each user/visitor of this website is also obliged not to carry out actions or omissions that can damage or disrupt its operation and third party access to it, or that can endanger the provision of the services offered by souvenir-argirakis.gr through it. The use of the website in an illegal manner or in a manner contrary to these Terms, generates an obligation to compensate souvenir-argirakis.gr, for any positive or cumulative damage suffered by the above behavior. Also, each user/visitor is obliged not to provide false information about himself, not to impersonate any other person, not to send spam or group mail, nor multiple copies of messages, as well as not to collect information about other users/visitors website without their consent, including financial data and email addresses.

To the extent that it is possible to use this website on the wider internet, this should be done based on the conditions dictated by the "Code of Conduct for Internet Users (Netiquette), and the use of practices that oppose this code is expressly prohibited.

The non-compliance of any user/visitor of this website with the applicable law and/or these Terms gives souvenir-argirakis.gr the right to take the necessary measures and take any necessary action to deal with said behavior . Thus, in such cases, souvenir-argirakis.gr is entitled, for example, to prohibit access to services it provides through this website or to delete, edit or move messages, respecting the principle of proportionality.

Any costs or compensation that souvenir-argirakis.gr may be asked to pay, due to a violation by a user/visitor of its obligations arising from these Terms, shall be borne by the said user/visitor, who is obliged to pay them to souvenir-argirakis .gr immediately and without requiring the latter to appeal to the courts.

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4. Intellectual Property Rights

This website and its content, including images, graphics, photographs, designs, texts, information materials, services and products provided, trademarks, brands, distinctive features, any form of data, software, unless otherwise stated for specific third party rights , are intellectual and industrial property of souvenir-argirakis.gr and are protected in accordance with the relevant provisions of Greek and European law and international conventions. Also, anything that is transferred, retransmitted or sent through this website is the property of souvenir-argirakis.gr, as long as this is possible and legal.

Intellectual property is acquired without the need for any further wording and without the need for a contract or a non-infringement clause.

Any copying, modification analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, rental, storage, printing, creation of derivative work or misleading the public about the real provider of the website and its content is expressly prohibited.

The names, images, logos, trademarks and distinctive features that represent souvenir-argirakis.gr and that appear on this website are the property of souvenir-argirakis.gr or third parties and are protected by Greek, European and international intellectual property laws. and industrial property. Their use is expressly prohibited without the prior written permission of souvenir-argirakis.gr or their legal owner. Products, brands, trademarks and distinguishing features of third parties, which appear on this website, are their intellectual and industrial property, and they are solely responsible for them.

In any case, the appearance and exposure of the above on this website should in no way be understood as a transfer or granting of an express or implied license or right to use them. The information submitted by users/visitors of this website to souvenir-argirakis .gr through this, are considered non-confidential information and do not constitute an asset of the user/visitor in question. Also, souvenir-argirakis.gr may collect limited and necessary information for its general commercial activities.